Internal Sales Agent
Location:
Cardiff - CF37
Salary -
£30,000 - £35,000
We are currently seeking an
Internal Sales Agent
for our client based at their Cardiff office. This is a
permanent
position within our sales team, focusing on the sale of
construction materials
across the Southwest and South Wales region.
Key Responsibilities
-
Handle
inbound enquiries
from customers and provide
sales administration
support to Territory Sales Managers.
-
Price, chase, and secure orders to meet sales targets.
-
Deliver
excellent customer service
and maintaining a professional approach at all times.
-
Answer calls promptly, record enquiries, and provide accurate pricing within agreed tolerances.
-
Maintain detailed records of customer interactions and correspondence.
-
Process
order acknowledgments
and ensure accurate data entry.
-
Administer the
Cash Sales Process
and support the Purchase Ledger Team with data recording.
-
Generate
weekly sales reports
, highlighting key data and opportunities.
-
Identify and pursue opportunities for
upselling
and additional product sales.
-
Respond to
invoice queries
within a
7-day
timeframe.
-
Monitor and act on
new and declining customer activity
to generate business opportunities.
-
Provide cover for other departments when required.
Skills, Knowledge & Expertise
-
Strong
customer relationship management
skills, with the ability to build and maintain positive relationships.
-
Sales-driven mindset
, actively looking for opportunities to grow the customer base.
-
Good knowledge of
construction materials
or a willingness to develop expertise in the product range.
-
Effective
time management
and ability to work within administrative guidelines.
-
High
attention to detail
to ensure accurate sales data and reporting.
Job Benefits
-
25 days annual leave
, plus bank holidays.
-
Holiday purchase scheme
to buy additional leave.
-
Share save scheme
to invest in the company's success.
-
Pension Scheme
for long-term financial security.
-
Life Assurance
cover.
-
Access to an
employee benefits platform
, offering discounts at a variety of retailers and brands.
If you are a motivated individual with a passion for sales and customer service, we'd love to hear from you!
