Our client, a large FM company, have an urgent need for a Contract Facilities Coordinator . Based nera Hounslow/Heathrow. This is a full time, office based assignment for 2 months , starting ASAP

The main duties include:

• Compliance and reactive job administration for assigned buildings and sites.
• Daily monitoring of PPM completion to meet SLAs and KPIs.
• Weekly and monthly reporting on outstanding PPMs.
• Planning engineer PPM jobs, booking engineers to sites, and assigning subcontractors.
• Ensuring statutory certificates, CAFM system updates, and RAMS for site attendance.
• Issuing annual purchase orders to subcontractors.
• Reviewing subcontract periodical planners for accuracy and making amendments.
• Rolling over contracts and agreeing sub-contractor costs annually with the Contract Manager.
• Handling certificate failures, arranging remedial works, and obtaining quotes.
• Monitoring shared emails and systems to ensure reactive calls are responded to within SLAs.
• Managing out-of-hours calls, completing jobs, and relaying updates to customers and the Contract Manager.
• Updating IBMS/portals with job updates until completion.
• Keep customers updated on reactive calls until completion. Update CAFM system.
• Attend weekly and monthly customer meetings with the Contract Manager to ensure efficient job completion.
• Prepare quotations for breakdowns, extra works, and projects via IBMS and contact suppliers.
• Place orders for PPM activities, breakdowns, extra works, and project works.
• Prepare monthly reports in line with contract requirements.
• Manage WIP timely and liaise with ABM Finance.
• Liaise with engineering teams on the contract for Site Logbook completion.

Ideal experience

• FM / contracts administration experience .
• Good understanding and experience of finance and WIP management.
• Ability to work in a fast-paced team under pressure.
• Outstanding communication skills.
• Ability to prioritise workload and build relationships with stakeholders.
• Excellent attention to detail and process follow-through.
• Proactive attitude and self-ownership.