About the Role
Are you looking to build a career in block management? As an
Assistant Property Manager
, you will play a key role in supporting the property management team while also managing a small portfolio under the guidance of a Senior Property Manager. This role is perfect for someone who is highly organised, proactive, and eager to develop their expertise in residential property management.
Key Responsibilities
Property Inspections & Maintenance
-
Oversee the day-to-day management of your portfolio in line with
RICS Residential Code
and industry best practices.
-
Conduct regular site inspections, document findings, and report issues to the
Property Manager
.
-
Liaise with contractors to arrange maintenance and repairs, ensuring timely and high-quality completion.
-
Manage
reactive maintenance
requests, ensuring jobs are logged correctly before instructing contractors.
-
Track and update compliance records, including risk assessments, asbestos reports, and health & safety checks.
Resident & Client Engagement
-
Organise and attend
resident meetings, AGMs, and client updates
.
-
Maintain regular communication with residents, providing clear updates on works, projects, and queries.
-
Coordinate
monthly/quarterly newsletters
, ensuring timely distribution with valuable content.
-
Ensure all
emails and calls
are responded to within
24 hours
.
-
Keep accurate records of
meetings, reports, and contracts
using internal systems.
Financial & Compliance Support
-
Assist with
service charge collection and arrears management
.
-
Support budget management, ensuring
expenses remain within approved limits
.
-
Work with the
Property Manager and Accounts Team
to prepare
realistic budgets
and financial reports.
-
Ensure compliance with
health & safety, lease terms, and industry regulations
.
What We Offer:
-
Career Growth:
Structured development plan, with mentoring from a Senior Property Manager.
-
Training & Qualifications:
Access to an in-house training academy, with support to gain
ATPI qualifications
.
-
Travel Expenses:
Paid travel for site visits.
-
Exposure & Experience:
Hands-on role with the opportunity to develop a strong foundation in property management.
What We're Looking For:
-
Prior experience in
property management
or
administration
(desirable but not essential).
-
An interest in pursuing
professional qualifications
such as ATPI.
-
Strong
organisation, communication, and problem-solving skills
.
-
Proficiency in
Microsoft Office & property management software
(training provided if needed).
-
Ability to
multitask, prioritise workloads, and work under pressure
.
If you're ready to take the next step in your property management career, we'd love to hear from you!