Resident Liaison Officer
Based in Letchworth
Temporary contract
£14.09Per Hour PAYE
Scattered addresses main office is in Letchworth SG6
Needs to drive
Work is a SHDF retrofit project, previous experience not necessary but desirable.
Main duties and responsibilities
The resident liaison officer is responsible for working closely with the tenant to agree work schedules, to ensure that intrusive or disruptive repair works are completed quickly and efficiently in a way that is satisfactory for both our client and tenant. The post-holder will use the necessary customer-focused skills to negate the escalation of complaints, and ensure resulting actions are managed to achieve the desired outcome of our client and the tenant. The post-holder will support the repairs function in delivering an efficient and effective service for our customers while achieving value for money.
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